Shipping & Returns

Shipping

 

$5 flat shipping on most U.S. orders up to $75.  Free US shipping on orders over $75.  (some exceptions for less expensive shipping with no tracking for lower priced patterns)  Orders are shipped within 5-7 business days and will be sent with tracking.  All packages will be wrapped to insure you receive your product in great condition.

 

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

Digital downloads are nonrefundable, no exceptions.

To start a return, you can contact us at treasuresthree@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at treasuresthree@yahoo.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.